I have tried to reset my pw twice, it says successful but when I try to input the new pw, it says it is invalid.

If you enter and invalid password more than three times, you will be locked out for five minutes.

Your password must be at least 8 characters with at least one capital and one number.

Once logged in, you can choose a new password by:

  • Tapping on your name which takes you to your profile
  • Tapping on the gear  and select My Account
  • Tapping on the star which lets you change the password

If you still encounter difficulties, please send an email to executivedirector@acfi.ca and we will reset the password and provide you with a temporary password.