I have tried to reset my pw twice, it says successful but when I try to input the new pw, it says it is invalid.

If you encounter this problem, please send an email to [email protected] and we will reset the password and provide you with a temporary password.

Once logged in, you can choose a new password by:

  • Tapping on your name which takes you to your profile
  • Tapping on the gear  and select My Account
  • Tapping on the star which lets you change the password